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Christmas Delivery 

Order before 14:00 on Thursday 21st December 2023 to receive in time for Christmas. 
Order before 14:00 on Wednesday 27th December 2023 to receive in time for New Years Eve. 

We aim to promptly and accurately fulfill your orders. It’s essential to acknowledge that we cannot be held responsible for any lapses in courier services meeting their Service Level Agreements (SLAs). Despite our diligent efforts to provide precise delivery estimates, it’s important to recognize that these are not absolute guarantees. Numerous factors, such as unforeseen circumstances, can impact delivery times. We advise understanding that these estimates are subject to occasional delays. Please rest assured that our commitment to delivering excellent service remains unwavering, and we will actively support you in addressing any delivery concerns. Your satisfaction is a priority for us, and we appreciate your understanding of this disclaimer.


We use the services of the Royal Mail for our deliveries. 
For items over £100 we use Royal Mail Special Delivery tracked, signed and fully insured for postage. We have found this to be the safest delivery service in the UK for sending our jewellery. 

Items which are £100 or under will be sent via Royal Mail 48 hours tracked and signed postage which is fully insured also. 

All orders come with a tracking number so delivery can be followed. 

Delivery Time?

Our orders take 1-2 working days to dispatch. Customers are notified via email for dispatch information. 

Delivery Locations?

Currently we deliver to UK locations only, not to PO box addresses however. 

Our Returns Policy

We offer a 30 DAYS return policy from the date of your purchases arrival. Please notify within 7 days of return if you would like to return via email.

We also offer an exchange policy also if you would like to change your purchase for something else. 

Returns are accepted as long as item is returned in condition arrived. 

Resized items or bespoke items specially made cannot be accepted for a return or refund

If you personalise or resize an item by a third party we would not be able to accept a refund. 

This policy does not affect your statutory rights. 


Firstly email us to let us know of your wish to return?

email :

Return Address


Richard Miles

264 Chingford Mount Road



E4 8JL


Returns MUST be sent via insured tracked delivery (eg Royal Mail Special Delivery), with the correct value of insurance, payable by customer. We cannot insure against loss of  returned parcels to us if an untracked method is used and does not have the adequate level of insurance.  Please also ensure, our address is written exactly as above for smooth delivery.

Refunds may take up to 7 days to process. If for some reason this is not the case please contact us on 02035762536 or email

Contact us

Gold Collections

264 Chingford Mount Road

Chingford London, E4 8JL


2023-06-16 (1)
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GLD COLLECTIONS LTD T/AS Gold Collections 2023. All Rights Reserved, Official UK Registered Limited Company In England 6698413